Jiffy Lube

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Reviews

• Sweetly Salted

  Aug, 13 2018
  ★ ☆ ☆ ☆ ☆
  COULD HAVE SEVERELY DAMAGED MY CAR! Went in yesterday for a oil change. Asked the "mechanic" to check the coolant level. Seems simple enough. They let me know the coolant level was low and I asked them to fill it. Service was completed, I left & went back to work. Two hours later on my break something told me to check under the car. Sure enough the car is leaking coolant. Long story short took my car to my regular mechanic and they had overfilled the coolant which caused the leak and also they did not remove a square plate when they changed the oil which led to oil being all over the engine, they also had added a quart too much. Luckily I brought it to my mechanic when I did before any major damage and they drained a quart of oil and cleaned the engine. Also, on my invoice it stated that the overfill was checked (obviously not), that they vacuumed & washed the exterior windows, which they did not. The only compliment I could give was to the cashier, Francys. She was really nice and seemed to be the only one there who knew her job - the one star is for her.

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